Privacy Policy

1. Introduction

At Duc Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

2. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number, billing and shipping addresses.

  • Payment information: processed securely through third‑party providers; we do not store full card details.

  • Order history: products purchased, preferences, and returns.

  • Website usage data: cookies, IP address, and browsing behavior to improve your shopping experience.

3. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Communicate with you about purchases, promotions, or updates.

  • Improve our website, products, and services.

  • Comply with legal obligations.

4. Sharing of Information

  • We do not sell or rent your personal data to third parties.

  • Information may be shared with trusted service providers (e.g., shipping companies, payment processors) solely to fulfill your order.

  • We may disclose data if required by law or to protect our rights.

5. Data Security

  • We implement industry‑standard security measures to protect your information.

  • While we strive to safeguard your data, no method of transmission over the internet is 100% secure.

6. Cookies

  • Our website uses cookies to enhance your browsing experience.

  • You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your data, subject to legal and contractual obligations.

  • Opt out of marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.